Privacy Policy

This policy explains how Beijing Shufan Hengxin Technology Co., Ltd., operating KIRVONO at kirvono.com, handles information associated with visits, purchases, and customer inquiries.

Information Collected

Depending on your interaction with the store, information may include your name, billing and shipping addresses, email address, telephone number when provided, order and transaction details, payment-related information processed by applicable providers, support communications, IP address, browser and device details, website usage information, cookies, and similar technology data.

Use of Information

We use information as needed to process and fulfill orders; send shipping and tracking updates; handle returns, refunds, and customer service; communicate about purchases or account activity; operate and improve our website; investigate fraud, misuse, or security incidents; meet legal and recordkeeping obligations; and provide marketing communications where permitted.

Payment Information

Payments are handled using the methods and providers offered at checkout. Complete payment card details may be processed by the applicable provider rather than stored directly by us.

Cookies

Cookies and similar technologies may support store functionality, remember preferences, help us understand performance, maintain security, and improve the shopping experience. Browser controls may allow you to restrict or remove cookies. Disabling necessary cookies may affect website functions.

Sharing Information

Information may be shared where reasonably necessary with providers supporting ecommerce operations, payment processing, fulfillment, shipping and tracking, fraud prevention, security, customer support, analytics, and marketing where applicable. We may also disclose information when required by applicable law, legal process, regulation, or a valid governmental request.

International Processing

Because customers, operations, and service providers may be located in different places, information may be processed or stored outside your country or region, subject to applicable legal requirements.

Retention and Security

We retain information for as long as reasonably necessary for orders, customer support, fraud prevention, recordkeeping, disputes, and legal compliance. We use reasonable administrative and technical safeguards, although electronic transmission and storage cannot be guaranteed completely secure.

Your Rights and Choices

Depending on your location, you may have rights to request access, correction, deletion, or other legally available choices regarding your information. Email service@kirvono.com to submit a request. We may need to verify your identity before responding.

Children and External Links

The store is intended for general retail customers and is not designed to intentionally collect children's personal information in violation of applicable law. Third-party websites linked from our store have their own privacy practices.

Changes and Contact

We may revise this policy to reflect changes in services, operations, or applicable requirements. The current version will be posted on this page. Privacy inquiries may be sent to service@kirvono.com.

Brand: KIRVONO
Company: Beijing Shufan Hengxin Technology Co., Ltd.
Business address: No. C78, 1st Floor, No. 47 Yuqiao Beili, Tongzhou District, Beijing, China
Website: kirvono.com
Email: service@kirvono.com