KIRVONO / PRIVACY
Privacy Policy
This notice explains how Beijing Shufan Hengxin Technology Co., Ltd., which operates KIRVONO at kirvono.com, handles information connected with browsing, ordering, and contacting our store.
Information We Collect
Depending on your interaction with us, we may receive your name, billing and delivery addresses, email address, telephone number when supplied, order and transaction details, payment-related information handled by payment providers, customer support messages, and technical data such as IP address, browser, device, website activity, cookies, and similar identifiers.
How Information Is Used
We use relevant information to process and fulfill orders, provide shipping and tracking updates, handle returns and refunds, respond to customers, operate and improve the store, detect fraud or security incidents, meet applicable legal and recordkeeping obligations, and provide marketing communications where permitted.
Payments and Cookies
Available payment options and their providers appear at checkout. Complete payment card information may be processed by those providers rather than stored directly by us. Cookies and similar technologies may support store functions, remember preferences, help us understand site performance, maintain security, and improve shopping. Browser settings may let you remove or restrict cookies, although blocking necessary cookies can affect website functions.
Sharing Information
Relevant information may be shared with providers that assist with ecommerce functionality, payment processing, fulfillment, shipping and tracking, fraud prevention, customer support, analytics, and marketing where applicable. Information may also be disclosed when required by applicable law, legal process, regulation, or a valid governmental request.
International Processing and Retention
Customers, business operations, and service partners may be in different locations. Information may therefore be processed or stored outside your country or region, subject to applicable requirements. We retain information for as long as reasonably needed for order administration, support, security, recordkeeping, dispute resolution, and legal compliance.
Security and Your Choices
We use reasonable administrative and technical measures intended to protect personal information, although no method of electronic transmission or storage is entirely secure. Depending on your location, you may have rights to request access, correction, deletion, or other legally available choices. Send requests to service@kirvono.com. We may need to verify a request before acting on it.
Children and Third-Party Links
Our store is intended for general retail customers and is not designed to intentionally collect children's personal information in violation of applicable law. Outside websites and services linked from our store have their own privacy practices.
Changes and Contact
We may update this policy to reflect changes in our services, practices, or applicable requirements. The current version will be posted on this page. For privacy questions, email service@kirvono.com.
Brand: KIRVONO
Company: Beijing Shufan Hengxin Technology Co., Ltd.
Business address: No. C78, 1st Floor, No. 47 Yuqiao Beili, Tongzhou District, Beijing, China
Website: kirvono.com
Email: service@kirvono.com